Career Opportunities

Title:                          Director of Programs

Reports to:                 Chief Executive Officer (CEO)

Status:                        Full time, Non-Exempt

Compensation:          $80,000-85,000 depending on experience/qualifications

Generous benefits package included

Hours:                        Monday-Friday, occasional weekend and evening hours depending

                                    on organizational needs

 

MOVE provides Transportation that Changes Lives

 

MOVE is a non-profit organization dedicated to connecting the residents of Stanislaus County

with transportation options to access the community. MOVE empowers people to improve their

lives by finding the most appropriate mode of transportation for their needs. MOVE staff strive

to promote mobility for individuals who face challenges because increased mobility supports

greater independence and a higher quality of life.

 

Job Summary

 

The Director of Programs (“Director”) is responsible for managing all aspects of designated MOVE programs to ensure that established programmatic goals are met, on time and within budget, and in accordance with agency process and procedures, contractual obligations, applicable federal rights, and commonly accepted customer service standards.

 

Reporting to the CEO of MOVE, the Director is responsible for the daily oversight and management of the following core MOVE programs:

 

ADA Paratransit Eligibility: MOVE operates the Stanislaus Eligibility Center (SEC) to provide one simplified eligibility process for Americans with Disabilities Act (ADA) paratransit services in Stanislaus County. Paratransit is a safety net service for people whose disabilities prevent them from using accessible public transportation.

 

Travel Training: MOVE’s Travel Training program is a free service available to Stanislaus County residents who are interested in learning how to use public transit. Travel Trainers equip individuals with the skills and comfortability needed for independent and safe travel.

 

Volunteers on the Go (VOGO): MOVE’s VOGO pilot program utilizes volunteer drivers to provide rides in Riverbank, Ca, for riders who cannot use public transportation to arrive at their designation within an hour and a half.

 

Special Initiatives (TBD): Programs/activities that align with MOVE’s mission but fall outside of standard programming.

 

 

 

 

Programmatic Success

 

The Director is responsible for ensuring the objective success of every program that he/she is assigned to manage. For the purpose of this position, success is defined as programs that are executed:

 

1). In strict observance and application of applicable law(s).

2). In alignment with MOVE’s mission

 

3). In accordance with established process and procedures.

4). In accordance with contractual obligations.

5). In accordance with programmatic and agency budgets

4). With annual/quarterly goals that define success, focus priorities, and establish accountability amongst staff. The goals will be focused, concise, comprehensible, and measurable, representing MOVE’s output over established timelines.

5). With Accountability mechanisms and associated tools to review progress towards established goals.

6). With quantitative and qualitative evidence that demonstrates success in meeting established goals and objectives.

7). With accurate and complete internal and external reports that are submitted on time and in accordance with professional standards.

8). With a marketing/outreach plan designed to increase knowledge of/access to programs amongst targeted populations.

9). With excellent customer service standards that are captured with internal tools (i.e., surveys).

10). To promote a successful, healthy, and great organization (where trust, respect, accountability, reliability, openness, adaptability, productivity, etc. is expected and rewarded).

11). With professional employee development opportunities built in.

12). With cross-training opportunities for all staff.

13). With sustainability in mind.

 

Job Responsibilities

 

The Director’s job duties include, but are not limited to the following:

 

1). Directs, coordinates, and supervises all activities and operations of MOVE programs.

2). Oversees the hiring, training, supervision, and evaluation of assigned program staff.

3). Review, understand, and apply agency policy and procedures as outlined in the Employee

Handbook.

4). Review, understand, and apply contractual obligations, agency procedures, and internal goals

and objectives to develop performance measurement tools for programs.

5). Develop staff performance measures and regularly evaluate staff on progress towards meeting

established goals and objectives.

6). Recommend course corrections for underperforming staff, ensure corrections are made

and staff are performing successfully.

5). Create, institute, evaluate, and recommend program policies and procedures to improve

program efficiency, effectiveness, communication, etc.

6). Review and understand program budgets and operate programs according to budgetary

constraints.

7). Create and maintain accurate files, data and record keeping systems to monitor program activities and operations.

8). Perform file reviews on programs and staff to monitor program activities and operations.

9). Prepare monthly, quarterly, mid-year, and year-end program reports.

10). Prepare program impact reports, client testimonials, etc. to demonstrate programmatic success.

11). Prepare program marketing/outreach plans with specific goals to improve awareness/access to MOVE programs amongst target populations.

12). Institute client/customer feedback process to better ensure clients receive exemplary customer service.

13). Institute and maintain a healthy and positive work environment for program staff.

14). Provide staff with professional development opportunities in accordance with available organization funding.

15). Provide cross-training opportunities to increase knowledge amongst all staff of designated programs.

16). Professionally represent MOVE at partner, funder, and community meetings.

17). Develop and maintain strategic community partnerships to increase knowledge of/access to MOVE programs.

18). Conducts research to identify transportation-related/human-resource-related needs in Stanislaus County to inform programming, outreach, etc.

19). Evaluates priority of assignments and projects and ensures follow-up and completion through workload planning, staff training, and scheduling to meet deadlines.

19). Serves on the CEO’s Management Team and contributes high-level ideas and feedback for

CEO consideration.

20). Performs other tasks, as assigned.

 

Minimum Qualifications

 

Experience

• Minimum of three years recent experience in a management position in a transportation organization, human services agency, or in a closely related field.
• Minimum of two years demonstrated management, leadership, planning, research, and organizational skills.
• Minimum of two years year working with high-need, underserved individuals or families.
• Minimum of two years working with a variety of individuals including, but not limited to fellow staff, Board of Directors, volunteers, clients, partners, funders, and the community at large.

 

 

 

 

 

Education

 

Minimum of a Bachelor’s degree in transportation management, engineering or planning, public administration, business administration, management study, or closely related field, from an accredited college or university.

 

Consideration will be given to candidates who have senior level management or leadership experience but do not possess a four-year college degree.

 

Required Key Skills

 

The following are a list of core skills that the Director should possess:

 

• Leadership and Management

• Staff Development

• Problem-Solving and Initiative Taking
• Ability to Prioritize and Multitask
• Strategic Mindset
• Impact-Driven
• Self-Accountability and Team Accountability
• Research and Data Analysis

• Budget Management

• Solid Written and Verbal Communication
• Conflict Resolution
• Risk Management
• Community Outreach
• Ability to Generate Respect

 

MOVE is committed to ensuring a positive, healthy, and productive work environment for its staff. To accomplish this, the ideal candidate will understand and agree that the following principles will guide his/her work at MOVE:

 

• Being accountable.
• Being productive
• Delivering quality.
• Making a difference.
• Being truthful.
• Being transparent (as appropriate)
• Being professional
• Being creative
• Being reliable.
• Respecting company policy and rules.
• Showing reasonableness
• Showing respect and courtesy
• Showing grace and compassion
• Showing encouragement
• Working collaboratively
• Working with a positive attitude
• Adaptability to change

 

Salary and Benefits

The salary range for the position is $80,000 to $85,000.   An excellent benefits package is also offered.

 

To Apply

To apply, please submit your resume and cover letter to Meagan Myers, MOVE CEO, by e-mail at meaganm@movestanislaus.org.

 

Deadline

The deadline to apply for this position is May 12^th.